Eligibility for Returns and Refunds
The following requirements must be fulfilled in order to qualify for a return or refund:
You have seven days from the date of delivery to initiate your return or refund request.
The item needs to be in its original, unused, and unopened state. Due to health and safety rules, we are unable to accept returns of any cocaine that has been opened, used, or tampered with.
To confirm the product’s provenance, the original packaging—including any batch or lot numbers—must be included with the item.
The original receipt or proof of purchase must be included with returns.
Because cocaine items are delicate, our support staff must approve all return requests. Returns that don’t fit our requirements may be rejected at our discretion.
Non-Returnable Items
The following products cannot be returned or refunded:
used or opened cocaine
Items acquired from outside suppliers
Promotional goods or gift cards
Items that suffered damage as a result of abuse, carelessness, or mishaps
Please check your order as soon as it is delivered. To guarantee appropriate assistance, get in touch with us within 48 hours if you think you received a flawed or wrong goods.
Damaged or Defective Products
We exclusively deal with authorized, lab-tested cocaine suppliers since we take quality control very seriously. We are aware, nonetheless, that product flaws or shipping mishaps can happen.
Take these actions if you receive a broken or defective item:
1. Avoid using the item.
2. Take crisp pictures of the product label and packaging as well as any damage or flaw.
3. Use our contact form to get in touch with us within 48 hours of getting the goods.
4. Send pictures for inspection, your order number, and a description of the problem.
Depending on your preference and the availability of the product, we will either provide a replacement or store credit after verification. We can occasionally ask you to send back the faulty item so we can investigate it.
Incorrect Items or Order Issues
We ask that you tell us within 72 hours of delivery if you received the incorrect item, product variant, or quantity. We’ll act fast to fix the problem by sending the right item or providing a credit or refund.
In order to process the repair, we might need:
A picture of the wrong item that was delivered
The packaging slip and order number
Returning the wrong item (in its original, unopened state)
Shipping charges related to faulty order fulfillment are covered by us.
5. Return Process
Take these actions to start a return:
1. Send us an email with “Return Request – Order #[Order Number]” in the subject line.
2. Add the following to your message:
Your order number and full name
The item or items you want to return
The cause for the return, such as a damaged or incorrect item or one that is no longer needed
If relevant, photographic proof
3. If authorized, our support staff will reply with additional instructions and a return shipping address in 1-2 business days.
After being approved for a return, all returns must be sent within five days. Return shipping charges are the customer’s responsibility unless we made a mistake and the product was flawed or wrong.
Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days, and a credit will automatically be applied to your original method of payment. Depending on your payment , it may take additional time for the refund to reflect on your statement.
If your return is rejected (e.g., due to use, damage, or non-compliance with our return policy), we will notify you and, where applicable, offer to return the item back to you at your cost.
Exchanges
Items are only replaced if they arrive damaged or faulty. The availability of inventory affects exchanges. Please get in touch with us and specify your preference in your return request if you would want an exchange for the same item.
Shipping Issues and Lost Packages
You will receive an email with a tracking number as soon as your order ships. We are not accountable for:
During purchase, incorrect mailing addresses were entered.
carrier-related delays (weather, strikes, etc.)
Theft following confirmation of delivery
If your shipment was marked as delivered but you haven’t received it, we advise you to check with your local post office or neighbors. Get in touch with us if the problem is still not fixed. We will try our best to look into and help, but we cannot guarantee that missing things will be replaced.
Contact Us
If you have any questions about this Refund and Return Policy, don’t hesitate to reach out. We’re here to help make your experience seamless and satisfying.
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